YOUR JOURNEY BEGINS

Step 1: Click on "Sign Up Now" and create an account.  

Step 2: Click "SHOP", then "PLEDGE STORE", and then click on "GAME PACKAGE". Any game package you purchase will include your starter ship and the game.

Step 3: click "DOWNLOAD" at the top right of the page. This will start downloading the game launcher. After that install the game launcher, log-in when prompted, and start installing star citizen.

Step 4: Watch the video at the bottom. There is a helpful video guide at the bottom of the page to help you get started and what to expect. You can watch this while the game downloads on the game launcher.

The game is not free to play, But occasionally they will do "FREE FLY" events. they normally span a week long. The game only needs a purchase of a game package to play the full game. No monthly subscriptions required.

If you are on a budget, get the "CITIZEN STARTER PACK". That is currently the cheapest pack that includes the game. If you have a higher budget, i would recommend looking for an event starter package if there is one available. They normally include extra items on top of your starter ship and game. If there is no special starter pack for sale at the moment. Get the "PRIVATEER STARTER PACK". This includes the Drake Cutlass Black, one of the best starter ships in the game for its firepower and cargo capacity.

Yes, copy this code:  STAR-ZHKM-X5YR. Then click on your profile icon and paste the code at the bottom where it says "REFERRAL". You have 24 hours to add in a referral code after making your account. referral codes will grant you 50,000 aUEC (in-game currency). great for getting you geared up when you start.

"Warbond" items just mean that you cannot buy them using store credit. Always try to buy "Warbond" if you do not plan on or unable to use store credit. In Star Citizen, you can buy items with store credit. you can get store credit by "melting" purchased items that you currently have. You can only buy the non-warbond items if you plan on using store credit to purchase them.

Yes! There are two ways for you to change your starter ship without having to pay full price. For the first one, Click on your profile icon, Then "My Hangar", You will then click on "Ship Upgrades". Select the ship that you do not want in the "FROM" section, and then select your new ship in the "TO" section. you will only have to pay for the price difference between the two packs. NOTE: you can only UPGRADE your ship to a ship that is a higher value than your current one. If you want to select a cheaper ship, you will need to do the second option.

The second option will require you to "exchange", otherwise known as "Melting" the ship you do not want. Click on your profile icon, Then "My Hangar", scroll down and find the ship you do not want. Click on the blue triangle next to the item and click on "EXCHANGE". fill out the form and click submit to get the store credit.  WARNING: EXCHANGING YOUR GAME PACK WILL REQUIRE YOU TO BUY A NEW GAME PACKAGE TO PLAY STAR CITIZEN AGAIN. YOU WILL ALSO LOSE ANY BONUS ITEMS THAT WERE INCLUDED IN THE PACK THAT YOU EXCHANGED.

No worries, All ships you see in the store are planned to be earnable in the game. Purchasing ships with real money is not required. it is recommended to buy just your starter ship and earn everything else in-game. Brand-new ships typically have a minimum of 3 months exclusivity period for people who pay for them with real money. some ships are more difficult to get than others.

The last full wipe was over a year ago. They only do soft wipes every major update. You will have to customize your character and select your home location each major update, and they will remove weapon magazines and consumables, but you should keep the majority of your items. They will only do a full wipe when absolutely necessary. They plan on doing targeted wipes on bad actors that duplicate items and currency.

Star Citizen is still in active development, so there are still bugs. But the game is still playable with plenty of things to see and do.

A video guide will be below the FAQ that will help you out.